Front Desk Patient Advocate - Adult Outpatient Clinic

Onsite
POSTED ON December 5, 2025 , EXPIRES ON January 23, 2026

About Compleat Rehab

Staring as a single clinic in 1987 Compleat Rehab & Sports Therapy now has more than 15 clinics in North and South Carolina and continues to grow.
Our patients benefit from a diverse set of programs and specialties, from Lymphedema Treatment to Pelvic Floor Therapy to Driving Rehabilitation.

Onsite Location(s)

Compleat Rehab Arrowpoint
9401 Arrowpoint Blvd, Ste. 1 , Charlotte, NC 28273
Onsite Options
  • Domestic

Description

Who We Are
We are a fast-growing network of therapy clinics, and we need motivated people who can check the following boxes to join our work family:

__ You like to be fashionably early instead of late. 

__ You Could Be Voted “Most Likely to Brighten Someone’s Day”

About the Job
The Front Desk Patient Advocate (FDPA) will act as the “face” of the Compleat Rehab clinic, providing excellent customer service while also onboarding new patients, managing their treatment schedules, and providing billing and payment collection support. 

Requirements

  • Pass a Background Check
  • Associate degree proffered
  • Ability to multi-task
  • Outstanding customer service skills
  • 2 years front desk/receptionist experience would be nice.

Benefits (Full-Time Employees)

  • Medical
  • Dental
  • Vision
  • 401k w/ company match
  • Paid vacation/holidays

Physical Demands
Typical office stuff. Sitting. standing, walking. Using standard office equipment, looking at computer or mobile device screens. Nothing out of the ordinary.

Disclaimer
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

­­­­­­­­­­Compleat Rehab is an Equal Employment Opportunity Employer that values and encourages diversity.